Frequently Asked Questions
Please contact us at anytime with any questions. Please allow 1-2 business days for responses.
Are your figures official Lego figures?
Although we do sell official Lego figures on our site. We do specify which ones are Lego or custom. All customs are made with genuine Lego products. Printing technique is Pad printing similar to how Lego print their figures. Lego and all figures sold on this site are not affiliated with Lego. Any character designs and names are not affiliated with other businesses and are coincidental.
What happens if my package is lost in transit?
For any packages that are lost in transit and have insurance and tracking a full refund or a replacement will be sent. Any packages lost in transit without tracking is the responsibility of the customer.
What happens if my package is damaged on arrival
For any damaged items please email us at any time with photo references. A replacement will be sent if item is found to be damaged. Refunds will be issued on the condition that items are returned (Customer pays return shipping).